Cookie Policy
At DriveHub, we believe in being upfront about how we collect and use data. This policy explains what tracking technologies we use on drivehubapp.com and why they matter for your experience.
We use cookies and similar technologies to help our platform work properly and to understand how investors interact with financial reports. Some of these are essential for basic functionality, while others help us improve the service over time.
What Are Cookies Anyway?
Cookies are small text files that get stored on your device when you visit our website. Think of them as digital bookmarks that help the site remember things about your visit.
These files don't contain personal information like your name or email unless you've specifically provided that information to us. They mostly store preferences, session data, and technical information that helps the site function smoothly.
Here's something worth knowing: cookies can't access other files on your device or run programs. They're passive data storage, nothing more. The concern people have about cookies is usually about privacy and tracking, which is why we're explaining exactly what we do.
Types of Tracking Technologies We Use
Essential Cookies
These keep the site working. They handle things like maintaining your login session and remembering basic preferences as you navigate between pages.
Functional Cookies
These remember choices you make, like dashboard layout preferences or report filtering options. They make your experience more personalized without tracking your broader behavior.
Analytics Cookies
We use these to understand how investors use our platform. Which reports get viewed most? Where do people spend time? This helps us make informed decisions about improvements.
Performance Cookies
These monitor how quickly pages load and whether any technical errors occur. They help us maintain a reliable platform, especially during high-traffic periods.
We don't use advertising or marketing cookies on DriveHub. Our platform is designed for serious financial reporting, not ad revenue. You won't see retargeting or third-party marketing trackers here.
Specific Cookies in Use
Here's a breakdown of the actual cookies we deploy on drivehubapp.com:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_auth | Maintains your logged-in status across pages | Session only |
| dashboard_prefs | Stores your dashboard layout and view preferences | 1 year |
| report_filters | Remembers your last used report filtering options | 30 days |
| analytics_id | Anonymous identifier for usage analytics | 2 years |
| performance_monitor | Tracks page load times and technical performance | Session only |
| timezone_detect | Automatically adjusts timestamps to your local time | 6 months |
How These Technologies Benefit You
The tracking we do serves practical purposes. When you log into your investor dashboard, cookies keep you authenticated as you move between financial reports. Without them, you'd need to log in again every time you clicked a link.
Personalization That Actually Matters
If you prefer viewing quarterly reports in a specific format or always filter by certain metrics, functional cookies remember those choices. It's a small thing, but it adds up when you're reviewing multiple reports.
Platform Improvements Based on Real Usage
Analytics cookies show us patterns. Maybe investors consistently struggle with a particular report type, or perhaps certain data visualizations get ignored entirely. This feedback loop helps us refine the platform based on actual behavior, not assumptions.
In early 2025, our analytics revealed that mobile users were having trouble with complex financial tables. We redesigned the mobile interface based on that data, and engagement improved significantly. That's the kind of insight tracking provides.
Managing Your Cookie Preferences
You have control over how cookies work on your device. Most browsers let you block or delete cookies, though this might affect how well the site functions.
Browser-Level Controls
- Open your browser's settings or preferences menu
- Look for Privacy or Security settings
- Find the section about cookies or site data
- Choose your preferred level of cookie control
- Save your changes and restart the browser if needed
What Happens If You Block Cookies?
Essential cookies are necessary for the site to work. If you block them, you won't be able to log in or access your investor dashboard. Functional and analytics cookies are different. You can disable those, though you'll lose personalization features and your usage patterns won't help us improve the platform.
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Manage and delete cookies
Data Retention and Storage
Different cookies have different lifespans. Session cookies disappear when you close your browser. Others stick around for months or years, depending on their purpose.
We regularly review stored cookie data and clear out information that's no longer needed. Analytics data gets aggregated after 90 days, meaning individual session details are combined into broader usage patterns and the specific details are discarded.
If you delete your account, we remove all associated cookie data within 30 days. Some anonymized analytics might remain in aggregated reports, but nothing that could identify you personally.
Third-Party Services
We use a few external services that set their own cookies. Our analytics platform collects usage data, and our hosting provider uses performance cookies to manage server load.
These third parties operate under their own privacy policies. We've chosen services that align with our approach to data privacy, but you should be aware that they have their own tracking mechanisms.
We don't share your personal information with these services beyond what's necessary for them to function. Analytics providers see usage patterns, not your name or contact details.
Updates to This Policy
Technology changes, regulations evolve, and we occasionally adjust how we handle data. When we update this policy, we'll change the date at the top and notify active users through the platform.
Significant changes that affect how we collect or use data will come with more prominent notifications. We won't quietly alter fundamental aspects of our tracking practices without letting you know.
Check back periodically if you're curious about current practices. We keep previous versions archived if you want to see what changed over time.
Questions About Our Cookie Usage?
If something in this policy isn't clear or you have specific concerns about tracking technologies, reach out to us. We'd rather answer questions directly than leave you uncertain about how your data is handled.
+66 32 337 265
Chiang Rak Noi, Bang Pa-in, Phra Nakhon Si Ayutthaya 13180, Thailand