We're Here When You Need Us
Have questions about financial reporting? Want to discuss how our platform might work for your investment portfolio? Drop us a line and we'll get back to you within 24 hours.
Send Us a Message
Fill out the form below and someone from our team will respond shortly. We typically reply within one business day.
Other Ways to Connect
Whether you're an existing investor looking for reporting support or exploring our platform for the first time, we're available through multiple channels to assist you.
Phone Support
Speak directly with our team during business hours for immediate assistance with your account or technical questions.
Email Inquiries
Send detailed questions about features, pricing, or integration possibilities. We respond to all emails within 24 hours.
Live Chat
Quick questions? Our in-platform chat connects you with support staff weekdays from 9 AM to 6 PM Thailand time.
Common Questions
What's your typical response time?
We aim to respond to all inquiries within 24 hours during business days. Phone calls are usually answered immediately during our support hours. If you reach out on a weekend, expect to hear from us by Monday afternoon.
Can I schedule a demo of the platform?
Absolutely. Use the contact form to request a demo and we'll set up a time that works for you. Most demos run about 30 minutes and we can customize them based on your specific reporting needs.
Do you offer technical support for integration?
Yes. Our technical team assists with API integration, data migration, and platform configuration. Existing clients can access priority support through their account dashboard.
Is there a cost for support services?
Basic support is included with all subscriptions. Premium support packages with faster response times and dedicated account managers are available for larger investment portfolios.
How do I report a technical issue?
Current users should log into their account and use the support ticket system for fastest resolution. You can also email us directly at [email protected] with details about the issue you're experiencing.
Ready to Get Started?
If you're interested in learning more about our financial reporting platform and how it might serve your investment tracking needs, we'd be happy to show you around.
Explore Our Platform